{"id":369,"date":"2011-01-07T01:31:00","date_gmt":"2011-01-07T01:31:00","guid":{"rendered":"http:\/\/geoffcain.com\/blog\/uncategorized\/universal-customer-support-dice\/"},"modified":"2011-01-07T01:31:00","modified_gmt":"2011-01-07T01:31:00","slug":"universal-customer-support-dice","status":"publish","type":"post","link":"https:\/\/geoffcain.com\/blog\/universal-customer-support-dice\/","title":{"rendered":"Universal Customer Support Dice"},"content":{"rendered":"<p><span style=\"clear: right;\"><a href=\"http:\/\/www.flickr.com\/photos\/36543076@N00\/429466452\" style=\"clear: right; display: block; float: right; margin-left: 1em; margin-right: 1em;\"><img loading=\"lazy\" decoding=\"async\" alt=\"Dicepool\" height=\"180\" src=\"http:\/\/farm1.static.flickr.com\/177\/429466452_b6b4095b54_m.jpg\" style=\"border: none; font-size: 0.8em;\" width=\"240\" \/><\/a><span style=\"clear: both; float: right; margin-left: 1em; margin-right: 1em; width: 240px;\">Image by <a href=\"http:\/\/www.flickr.com\/photos\/36543076@N00\/429466452\">Dru!<\/a> via Flickr<\/span><\/span>Most technology problems happen at random, why shouldn&#8217;t your tech support answers be random as well? That is the idea behind the <a href=\"http:\/\/bit.ly\/fKMPAO\">12-sided Universal Customer Support Die<\/a>. A customer calls, you roll the die, and you have an answer for any eventuality! Download the file, cut and assemble the die, and you have the foundation for your own customer support business<\/p>\n<div>\n<h6 style=\"font-size: 1em; margin: 1em 0 0 0;\">Related articles<\/h6>\n<ul>\n<li><a href=\"http:\/\/adwords.blogspot.com\/2010\/11\/great-tech-support-and-good-karma-found.html\">Great tech support and good karma found with Google AdWords online<\/a> (adwords.blogspot.com)<\/li>\n<li><a href=\"http:\/\/www.customerthink.com\/blog\/outsourcing_customer_support_services\">Outsourcing customer support services<\/a> (customerthink.com)<\/li>\n<li><a href=\"http:\/\/jer979.blogspot.com\/2010\/12\/in-land-of-outsourced.html\">In the land of Outsourced<\/a> (jer979.blogspot.com)<\/li>\n<\/ul>\n<\/div>\n<div style=\"height: 15px; margin-top: 10px;\"><a href=\"http:\/\/www.zemanta.com\/\" title=\"Enhanced by Zemanta\"><img decoding=\"async\" alt=\"Enhanced by Zemanta\" class=\"zemanta-pixie-img\" src=\"http:\/\/img.zemanta.com\/zemified_e.png?x-id=1cc81a53-9714-4325-90a5-f4b387ac4084\" style=\"border: none; float: right;\" \/><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Image by Dru! via FlickrMost technology problems happen at random, why shouldn&#8217;t your tech support answers be random as well? That is the idea behind the 12-sided Universal Customer Support Die. A customer calls, you roll the die, and you &hellip; <a href=\"https:\/\/geoffcain.com\/blog\/universal-customer-support-dice\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[364,687],"tags":[],"class_list":["post-369","post","type-post","status-publish","format-standard","hentry","category-business","category-techsupport"],"_links":{"self":[{"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/posts\/369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/comments?post=369"}],"version-history":[{"count":0,"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/posts\/369\/revisions"}],"wp:attachment":[{"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/media?parent=369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/categories?post=369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/geoffcain.com\/blog\/wp-json\/wp\/v2\/tags?post=369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}