Here are a few articles for our bot project:
“Issues of isolation, disconnectedness, and technological problems may be factors that influence a student to leave a course.”
http://onlinelearningconsortium.org/sites/default/files/v8n4_willging_2.pdf
“The authors point out that pedagogy and support structures must be enhanced to ensure the success of students who avail themselves of online learning options.”
http://ccrc.tc.columbia.edu/press-releases/online-students-drop-out-more-often-than-classroom-counterparts.html
One of the principles of good practice in undergraduate education is prompt feedback.
http://teaching.uncc.edu/learning-resources/articles-books/best-practice/education-philosophy/seven-principles
A virtual TA can help resolve tech issues and point to solutions to tech problems. It can connect students to campus support that may already be online. Virtual TAs solve the problem of how to provide students with immediate feedback.
Related articles
- Why You Don’t Need an LMS (business2community.com)
- Why Accessibility and Usability is Crucial to Online Study Platforms (creativeoverflow.net)
